Hi,
it think because you (or Sarbacane) handle the SMTP sending, you must offer us as customer a contract as dataprocessor after GDPR states at Article 28.3.
Is there anything in the “pipeline” for that theme?
Bye Thomas
Any progress for these theme. I thinks it’s clear that customers needs a contract.
That looks like the privacy policy, but that was not a contract between Data processor (Jackmail) and data controller (the customer wich uses jackmails and offers personal data like name and E-Mail).
But these contract was needed. Here some infos:
https://www.bpe.co.uk/services/need/data-protection-the-gdpr/brilliantly-simple-guide-to-the-gdpr/what-are-data-processing-agreements/
https://www.activemind.legal/legal-advice/whitepaper-data-processing/
https://www.dataprotection.ie/docs/710-What-should-be-contained-in-a-contract-between-a-Data-Controller-and-a-Data-Processor/654.htm
https://www.philiplee.ie/gdpr-compliance-impacts-for-commercial-contracts/
Hi Yannik - will there a contract between the data processor (Jackmail/sarbacone) and the data processor (the customer wich uses jackmail)??
Hi @Yannick, any news on this case? A Data Processing Agreement is really needed. In https://www.jackmail.com/privacy I found “link to be added to the DATA PROCESSING AGREEMENT ONCE READY”… when will it be ready? Thanks!
Hi Yannick,
more or less 
Because normally must there also an information of the legal partner of data processor (Jackmail/sarbacone) and the data controller(the customer wich uses jackmail)?
As in an normal contract too.
Now we have only a Website with your text, but not a contract.
As info, the gdpr allows to work with electronic signed contracts (like you could have it for usage of Google Analytics).
Thanks! Yes, you need a contract between you and us - the customers using Jackmail.
Hi Yannick,
any progress at these theme?
Hi Thomas,
Seems it’s not priorized in our legal department. Can’t give you more information right now.