Custom e-mail domain


#1

Hello,

I have a domain at Gandi.net, let’s say ‘mydomain.fr’ and I wanted to use it for creating a custom e-mail domain with Jackmail.
I configured it, created a sub-domain ‘news.mydomain.fr’ and it seemed to run (e-mails are sent), but…
when I click on any link, I’m redirected to ‘eye.news.mydomain.fr/xxxxxx…’ that does not exist.

I guess the reason of this issue is that only my domain name is hosted by Gandi : this domain name is re-directed to another host.


#2

Hello,

The link on your email template it’s news?

And If you create a another NS personnalisation on eye.news.mydomain.fr it’s work?

Thank you.
Max.


#3

Hi,
Yes, the ‘eye.news.mydomain.fr’ is new and has been created automatically. I just created ‘news.mydomain.fr

I can now confirm that it runs perfectly when using the “father” domain hosted by Hostinger in place of the domain name hosted by Gandi and redirected.