Error when setting and sending an automatic newsletter


When I create an automatic form that will be sent twice a month with 3 articles, I fill up all the infos and I created a test contact list to see how it will be. But at the last step either when I click on “Send a test” to my email or “Activate” to send to the list it doesn’t work. I work in french but basically there is an error message showing on the top saying “Error when checking at the available credits”. I tried to follow the steps indicated in the documentation and to go into the parameters and check on “Renew” credits. But when it asks to login and confirm password and I fo, nothing happens.

Can someone help me figure this out please?

Thanks!! :face_with_monocle:

Bonjour Lisa, J’ai vu que vous aviez contacté notre support entre temps, je les laisse donc prendre le relai. Merci ! :slight_smile: